Returns: Our limited return policy allows you to return defective or incorrectly shipped merchandise. All returned merchandise requires prior authorization from Classic Lift Australia. Contact our customer service representatives first for shipping instructions and to obtain a return authorization number. Any unauthorized returns will be refused and will become the responsibility of the customer and credit will not be issued unless authorization to return merchandise has been received. All returned items must be in their original box or crating and must include all packing material, manuals, and all accessories.
At our discretion, an additional restocking fee may be charged if your product is opened or is not returned in its original condition, or box, or is missing packing material, manuals, or any accessories. Damaged items will be repaired at the expense of the customer.
Please contact classic lift customer service for more information on returning an item or hoists. Thank you.